Log files are maintained and analysed from all requests for files on the NHS Health Scotland web servers. Log files do not capture personal information, but do capture the user's IP address which is automatically recognised by NHS Health Scotland web servers. Aggregated analyses of these log files are used to monitor website usage. These analyses may be made available to NHS Health Scotland staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.
Except as stated already, NHS Health Scotland will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of NHS Health Scotland.
NHS Health Scotland will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, NHS Health Scotland reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of NHS Health Scotland web services. As a condition of use of this site, all users must give permission for NHS Health Scotland to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by Health Scotland is kept secure and no access to raw log files is given to any third party.
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We want to make the services we provide easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device (computer or mobile phone) using small text files known as "cookies". Cookies cannot be used to identify you personally. Cookies can improve services for you. For example, they can enable a website to recognise your device which means you don't have to re-enter information several times. This can be useful when filling in a website form; or when you want your device to remember user preferences, or recognise your username and password in secure areas. Further information on cookies, including how you can change your computer settings to better manage or delete your cookies can be found at www.direct.gov.uk/managingcookies.
Website analyticsNHS Health Scotland also uses a web analytics service (eVisit Analyst) to measure use of the website including number of visitors, how frequently pages are viewed, and the city and country of origin of users. This helps to determine what is popular and can influence future content and development to improve the website.
eVisit Analyst uses IP (internet protocol) address and browser user agent data (such as browser type, device type and operating system) to compile these web statistics. Data is processed anonymously and is not used in any way, or in combination with any other data, to personally identify individuals. The data is stored in the EU for a period of 18 months on our behalf by our analytics service provider, and not shared with any other third party. This web analytics service does not store cookies on your computer or mobile device.
The information collected will include IP Address, pages visited, browser type and operating system. The data will not be used to identify any user personally.
View more information from Google on its use of analytics cookies on websites (external website).
NHS Health Scotland uses YouTube embedded videos on wellscotland.info in YouTube’s privacy-enhanced mode. This mode restricts YouTube's ability to set cookies for a user who views a web page that contains a privacy-enhanced YouTube embedded video. Please note that if you click on the option to watch the video on YouTube.com, then YouTube may set cookies.
Some services on NHS Health Scotland websites require us to collect personal information from you. To comply with the Data Protection Act and NHS confidentiality guidance, we have a duty to tell you how we store the information we collect and how it is used.
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All of the information you provide on the subscribe and submit forms will be automatically securely stored in our feedback database. This database is used to notify the Webmaster of feedback and to enable the Webmaster to action feedback for responses where necessary. We may need to forward your name, email address and comments to NHS Health Scotland colleagues to reply to you directly. We will use your email address if we need to send you a reply. You are only required to provide us with your name and email address on the subscribe and submit forms so that we can send you a reply. We will use your email address if we need to send you a reply, and we may need to forward your name, email address and comments to enable NHS Health Scotland colleagues to reply to you directly. If you do not wish to use the form you can email us directly at firstname.lastname@example.org.
The information in the feedback database will also be used for monitoring use of the feedback service. We will not use your name or email address for monitoring purposes, nor will we pass your personal information on to any third party.
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